Legal
How we collect, use, and protect your personal information.
Lastminute Chauffeur Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we handle personal information we collect from you when you use our website at lastminutechauffeur.com, make a booking, or contact us. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We use the personal information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with trusted third parties only where necessary to deliver our service, including:
All third parties are required to handle your information in accordance with applicable privacy laws. We will only disclose your information to government or law enforcement bodies if required to do so by law.
Your information is stored securely on servers located in Australia or with reputable cloud providers operating under Australian data protection standards. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
We retain your information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records are generally retained for seven years for accounting and legal compliance purposes.
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of the website.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us at hello@lastminutechauffeur.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).